Journera, a travel data startup created seven years ago by
Orbitz founder Jeff Katz, is shutting down.
In a statement shared with PhocusWire, Katz said, “The idea
to use modern methods of big data – machine learning, now [artificial intelligence] – to make the
traveler’s entire Journey easier and better remains compelling and more
accessible than ever. But our reality is that we were not able to get Journera
to a scale where profitability was within reach, and so we have to accept the
reality that for us this mission is complete.
“I’m thankful, above all else, to our customers, our
investors and team for their support and efforts since our founding.”
Since its founding in 2016, Journera raised about $36 million from investors, with its most recent funding coming in July 2022 as a $10 million Series B-1 round, led by B Capital with participation from Andreessen Horowitz and BCG.
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At the time, Journera said its partners included United Airlines, American Airlines, Hilton, Marriott International and more.
In 2019, PhocusWire selected Journera as one of its Hot 25 Travel Startups for 2020. At the time, Katz explained the complexity of what he was trying to create: “We are also beginning to build up the thousands of small brands who need to be part of the seamless travel ecosystem that most travelers touch – from parking, to luggage, to livery, dining, independent hotels and so much more.
“We are also opening up what we call the ‘last mile’ on our first strategic use-cases with major brands. The ‘air to hotel handoff’ is a big part of this effort. This is a complex process that can have a huge impact. The reality is that most customers who travel by air touch the lodging industry and vice versa, so the opportunities for making travel easier, smarter, and more personalized are limitless.”