Canary Technologies raises $50M to accelerate AI for hospitality guest engagement


Canary Technologies, which provides guest
management solutions for hotels, has closed a $50 million Series C funding
round – bringing its total funding to date to nearly $100 million.

The round was led by global software
investor Insight Partners, which also led the company’s Series B in 2022, with participation
from existing investors F-Prime Capital, Thayer Ventures, Y-Combinator and
Commerce Ventures.

Canary works with more than 20,000
hoteliers around the world, including many that are aligned with brands such as Wyndham,
Marriott, Hilton and Four Seasons. 

It provides solutions to digitize
everything from post-booking through checkout – to help eliminate paper
processes, increase efficiency, boost revenue, improve the guest experience and
reduce chargebacks and payment fraud. The company said it is also currently
deploying what it calls “one of the largest rollouts of guest-facing [artificial intelligence] technology in hospitality ever.”

“AI is transforming the way we live,
work and travel. Canary is at the forefront of delivering enterprise-grade hospitality AI
solutions that empower hoteliers to streamline operations, boost efficiency and elevate the guest experience,”
said Harman Singh Narula, co-founder and CEO of Canary Technologies.

“This funding milestone is a
reflection of the team’s hard work and the immense impact that Canary is making
for hoteliers, including many of the world’s largest enterprise hotel brands.
We continue to see significant demand in the market for our products and are
excited to extend our partnership with existing investors.”

And said SJ Sawhney, president and
co-founder of Canary Technologies, “Canary remains focused on our mission of
helping hoteliers modernize their tech stack to deliver the best guest
experiences possible. We are thrilled to utilize the funding to continue
building a world-class team focused on innovation while expediting our ambitious roadmap.
With Canary AI already deployed in some of the world’s largest enterprise hotel brands, we look
forward to further enhancing our AI capabilities and broadening its use across the industry.”



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